If you would like to request a refund for any reason, please contact our team. You are our priority and we would love to hear your feedback. We will be sad to see you go!
(contact us email goes to: [email protected])
- Yearly subscription purchases are eligible for a refund within 30 days of purchase.
- Monthly subscription purchases are eligible for a refund within 5 days of purchase
Unfortunately, any members requesting a refund beyond the specified period will not be refunded. For more info on our refund policy, visit our Terms of Service.
Terms of Service
Fees: You must pay all fees (plus any taxes) during your subscription period and any renewal periods. Our fees may include a fixed monthly or annual fee plus variable fees for transactions or usage.
Free trials and Discounts: We may offer free-trial or discounted subscriptions. When a free-trial period ends, your paid subscription begins (unless you have cancelled) and you must pay the full monthly or annual fee. If we provide a discount for the first subscription period, you must pay the discounted fee; in any renewal, you must pay the full fee.
Refund Policy: Subject to the terms hereof, FYLI TRIBE subscribers who purchase plans may cancel and receive a full refund of their initial purchase within thirty (30) days after purchasing an annual plan and five (5) days after purchasing a monthly plan. Our refund policy does not apply to:
Fees charged immediately after a free-trial period ends;
Subscription renewals or migrations to other plans;
Fees other than annual or monthly subscription fees;
Requests made after the specified periods;
Customers who have breached this Agreement or whose accounts were terminated in accordance with our Copyright Policy;
Customers who joined using a promotion that expressly disclaimed our refund policy;
Customers who have initiated a chargeback dispute; or FYLI MASTERMIND MEMBERS.
Automatic Renewal: To the extent permitted by applicable law, subscriptions automatically renew at the end of each subscription period unless cancelled beforehand. Monthly plans renew for 30-day periods. Annual plans renew for one-year periods. You must pay the annual or monthly fee (plus any taxes) when each renewal period starts.
How to Decline Renewal: FYLI TRIBE subscribers may opt out of automatic renewal by changing their account settings. Any opt-out or notice of non-renewal will not affect the current subscription period. Fyli may decline renewals.